Habit 5: Seek First to Understand, Then to Be Understood

Practice Empathetic Listening.

Respectfully seek to be understood.



Empathetic Listening:

Reflect Feelings and Words

You feel__________ (emotion) about______________ (content or topic or meaning of what is being said).


Seeking to be Understood

State your point of view using “I” messages

I feel______about_________.


I would like to…

Based on my experience, I think we should..”

I can see what you mean. I have a different point of view I’d like to share.

Thank you for sharing your thoughts. Would you be willing to hear mine?

Check out the Pinterest Board for more ideas: Habit 5–Seek First to Understand, Then to Be Understood




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